Gotogate provides airline tickets at incredible costs, customer service, and changeable tickets. The most affordable flights in France. Reliable or a Scam? Gotogate is an online travel agency similar to Opodo, Voyages SNCF, Opodo, and MisterFly.
The website provides attractive discounts to Internet users. The online flight booking site claims to provide some of France’s most affordable aircraft tickets. Googate is a flight agency that handles everything linked to vacations: hotel reservations, flights, vehicle rentals, event booking, etc.
In a nutshell, everything you want for a great vacation! However, it cannot be held liable for a schedule change, canceled flight, luggage loss, etc. In a nutshell, anything that may occur throughout the trip. Discover all you want to know about the Gotogate Site, Reviews, Contact, Customer Service, and Refund in this post.
What is Gotogate?
Gotogate is an online flight booking website that is part of Flight Network Ltd, an online travel firm owned by Etraveli Group AB. Gotogate provides low-cost flights globally, with customer service available 24 hours a day, seven days a week. Customers may also change from the convenience of online booking by changing or canceling their flights with a few clicks.
To make a reservation on Gotogate, confirm that the flight tickets are bought using the proper person’s first and last name and title, as shown in their passport. Airline tickets are non-transferable, and it is not allowed to modify an existing reservation. Tickets cannot be refunded or altered once payment has been made.
Registration and check-in
Before you go, check the airline’s website to determine whether online check-in is available. To register, find the Reference number on your travel document. We will check you in if you order our check-in service at the time of booking.
Refund for Gotogate
If you are suitable for a refund, Gotogate can submit a refund on your behalf to the airline. If the request is given by the airline, Gotogate will conduct your refund by the airline’s policy and terms and conditions Gotogate, which you can view here.
The amount will be refunded using the same payment method used to make the transaction. After the proposal is submitted to the airline, the refund procedure may take 2 to 8 weeks or even longer in severe cases, depending on the airline’s deadlines.
If your reservation includes many passengers, you can usually opt to change to only one of them. You may also modify the reservation by selecting various dates for different guests if you adhere to the modification deadlines and restrictions. Each airline establishes its own set of regulations.
My account and bookings on Gotogate
Each customer can establish a customer area, consult the various stays and excursions offered, request a free estimate online, and book a trip safely via its official website, www.gotogate.fr.
My reservations: Information about your trip
The most recent flight information is available on the airline’s website, www.checkmytrip.com, or www.tripcase.com. The ticket and the airline’s reservation numbers are also updated 24 hours a day. Your obligation as a customer is to check the airline’s website or the websites indicated above for the most up-to-date flight schedules, both outward and incoming.
Swindlers and thieves! The airline canceled our return flight (a connecting) one week before our departure (Turkish Airlines). The Gotogate agency did not care to notify us!!!
When we contact for a solution, the representatives on the other end of the phone are nasty. They first tell us to call them back in a week!!!!!
We are going in a week, requesting that they find us a solution, and rejecting because the airline business has not given alternative flights. This is plainly incorrect, as a flight is still available on the GotoGate website.
When we told them the falsehoods, they cut us off and sent us back to the queue, which took 30 minutes before we could speak with someone.
This is a sham company!
If you have a problem, you may be sure they will do nothing to assist you or provide you with alternatives. They’ll cut you in the face, tell you it’s not their problem, and even urge you to go anyway with no certainty of obtaining a return flight!
Disrespect, thieves, and a lack of professionalism!
You’ve been warned!!!
There are various ways to contact Gotogate. The site includes a dedicated email address for sending concerns.
- Customer Service Email: [email protected]
- Phone number: +33 183 790 009.
Following address: OY SRG Finland AB (Gotogate), PL 720, 00101 Helsinki, Finland. Remember to send your message by registered mail and, if possible, with acknowledgment of receipt for this method of contact.
NB: Any issues, comments, or complaints regarding the execution of travel services should be sent to the appropriate service provider (travel operator, airline, insurance, car rental company, or hotel) with whom you have a contract for the relevant travel service. Please also consult Section 11 for your legal rights under EU rules.
No cost phone
Suppose you have submitted a complaint with Gotogate Customer Service and are dissatisfied with the response. You may contact Tourism and Travel Mediation on their website at www.mtv.travel or by mail MTV Mediation Tourism Travel BP 80 303 75 823 Paris Cedex 17.